"......I always think of
Maryellen and Capital Healthcare Group first. They are knowledgeable, competent, efficient and just great people to work with."

Jan Blackwell, RN
President
JBI Health Search



consulting services

Durable Medical Equipment

Experts from Capital Healthcare Group work with clients across the country to help them create business efficiencies, manage staff and payer networks, offer new and various insight into marketing opportunities and assist in meeting regulatory and accreditation requirements. As Medicare creates their process to implement accreditation compliance and competitive bidding by 2007, your medical equipment providers need to be both lean and nimble in order to capitalize on market opportunities.

Speak to us about:
  • Customer Service Training and Review
  • Tracking Forms and Summary Logs For Incidents, Complaints, Grievances
  • Marketing and Sales Programs
  • Human Resource Issues

Standard 1-Day DME Business Review

On-site visit:

Day One:   Travel: evening arrival at hotel previous day if needed
Visit business site, 9 AM – 3 PM
Review materials requested
Include 1 patient visit if possible
Meet with owner / manager about preliminary conclusions
Return travel during late afternoon / early evening
Within 2 Weeks:   Prepare and send written report of findings:
Include copy of completed review tool used

Service Includes:

  • Assistance selecting accreditation provider, based on review of your business and individual needs
  • Site review with recommendations for improvement
  • Random, informal interviews with staff, patients, referral sources
  • Review of Organization's Policies and Procedures
  • Review of Organization's Personnel Files
  • Up to 2 hours of additional assistance via telephone or e-mail

General Information:

  • Deposit required within ten days of scheduling consultation
  • Consultation is generally scheduled 6 - 8 weeks in advance

Standard 3-Day DME Business Review

On-site visit:

Day One:   Travel: evening arrival at hotel

Day Two :   Visit 1-2 business sites, 9 AM - 4 PM
Review all materials requested
Include 2 -3 patient visits
Review material during evening at hotel
Day Three:   Conclude remaining items from Day Two
Meet with owner / manager about preliminary conclusions
Return travel during late afternoon / early evening
Within 2 Weeks:   Prepare and send written report of findings:
Include copy of completed review tool used


Service Includes:

  • Assistance selecting accreditation provider, based on review of your business and individual needs
  • Site review with recommendations for improvement
  • Random, informal interviews with staff, patients, referral sources
  • Review of Organization's Policies and Procedures
  • Review of Organization's Personnel Files
  • Up to 2 hours of additional assistance via telephone or e-mail

General Information:

  • Deposit required within ten days of scheduling consultation
  • Consultation is generally scheduled 6 - 8 weeks in advance


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