Capital Healthcare Group - the leading provider of consulting services in home health care, hospice, durable medical equipment and supplies.
HOME HEALTH AND HOSPICE
Capital Healthcare Group utilizes talented nurses and therapists who are both formerly and currently employed in homecare and hospice to provide such services as accreditation preparation activities, remote and on-site medical record review, remote coding assistance and educational programs for staff with assistance from experts who have worked in the trenches as well as those who do every day. We keep up with all of the latest changes and requirements to make sure you are on top of all requirements. Our consulting staff includes:
DME
Our DME Staff include current and former accreditation surveyors as well as billing and compliance experts. Our staff includes:
Mark Kemerer
Mark Kemerer is a service oriented leader with 36 years of healthcare management experience, 24 years of home care experience, 9 years of healthcare consulting experience, and 7 years of sales management experience and 2 years of sales experience. Mark has a very strong involvement in program development, consulting, regulatory compliance, accreditation preparation and risk management. Mark’s experience includes being a current ACHC surveyor, a current Ohio Respiratory Care Board HME Inspector, and formerly JCAHO surveyor. Mark resides in Ohio.
Susean Nichols
Susean Nichols has been in healthcare for more than 30 year with expertise in acute care, home care, and the sales/delivery of respiratory products and services. She is a trainer, speaker, author, and consultant specializing in healthcare operations, project management, accreditation preparation and regulatory compliance. For more than fifteen years, Susean has developed policies, procedures and training programs for clients seeking both mandatory and elective licenses, certifications, and accreditations. Her guidance and collaboration has resulted in improved operations, successful achievement of accreditation and accomplishments for many of her clients. Susean is also a surveyor with a DME accrediting organization.
Mary Ellen Conway, RN, BSN
President
Mary Ellen Conway is the President of Capital Healthcare Group, LLC (CHG). Ms. Conway is a nurse with over 35 years of expertise in management throughout the health care continuum from acute care to alternate site and post acute. She is known for her special expertise in home health, hospice and home medical equipment as well as physician practice management.
A graduate of Georgetown University, Ms. Conway has been a faculty member of both Georgetown University and Catholic University’s Schools of Nursing. She is a nationally recognized health care speaker and author. Her clients range from small, proprietary home health and medical equipment businesses, to large, integrated health care delivery systems. Ms. Conway has been qualified as a legal expert in home health and routinely provides expert testimony for defendants in home health cases. While her consulting practice has her traveling nationwide, Ms. Conway resides in the Washington, DC suburb of Bethesda, Maryland.
Cara Kraft, RN, BSN
Director of Hospice Services
Cara Kraft joined Capital Healthcare Group (CHG) in 2012. Prior to her consulting work, Cara received her BSN from Salve Regina University and worked as an RN in both the acute care and hospice settings across the country due to her husband’s various Marine Corp duty assignments. She has extensive knowledge of the current hospice regulatory and case management environment from her work in the field at both large non-profit and small for-profit hospices. Cara has worked as a Quality Assurance RN, Regional Director of Clinical Operations, National Director of Quality Assurance, and most recently Regional Vice President of Quality Assurance for growing national hospices. In addition to her hospice work, she was a contributing author for an NCLEX-RN review book and worked as a part-time clinician at the East Carolina University College of Nursing Concepts Integration Lab. Cara conducts both on-site and remote patient record reviews as well as mock surveys for CHG hospice clients.
