"The team at CHG is both knowledgeable and professional. I never hesitate to refer any of our customers to them for consulting services. They are always very responsive to questions and are creative problem-solvers!"
Mary Nicholas, MHA
President / CEO
Healthcare Quality Association on Accreditation (HQAA)
Mock Surveys
Three- Day On-site Mock Surveys
One to Two Sites Tentative Schedule
On-Site visit:
Travel Day:
Travel rate billed
Day One:
9:00 AM
Opening Conference with Owner/ Administrative Staff
Review of process; role of staff
Questions
9:45 AM
Location Tour
Brief Review of Patient Medical Records for Home Visit
10:00 AM- 1:00 PM
Patient Visits
Must Include Any Facilities
May Include Contracting Companies if necessary
1:00 PM- 2:00 PM
Lunch Break- time to catch up on morning items
Vehicle/ Car Inspection
2:00 PM- 5:00 PM
Review of all requested documentation
Patient Medical Records Review
Plan with staff for Day Two
Depending on time, evening review of items off site as needed
Day Two:
9:00 AM- 5:00 PM
Completion of review of all items
Additional home or facility visits if needed, based on Day One
Day Three:
9:00 AM- 2:00 PM
Review of PI Program
Additional home or facility visits if needed based on Day One and Two
2:00 PM- 3:00 PM
Meeting with owner/ staff to review findings
3:00 PM- 3:30 PM
Exit planned for travel
Within Two Weeks:
Prepare and send written report of findings
Include copy of completed review tool used
Service Includes:
Site review with recommendations for improvement
Random, informal interviews with staff, patients, referral sources
Brief review of organization’s Policies and Procedures
Brief review of organization’s Personal Files
General Information:
Deposit required within ten days of signing business agreement and scheduling consultation
Consultation is generally scheduled 6 - 8 weeks in advance
Copyright Capital Healthcare Group, LLC 2013
| All Rights Reserved
